Privacy Policy

Sharpsat
Fahrenheitstraße 1,
28359 Bremen,
Germany

Register Court: Amtsgericht Bremen, HRB 39787 HB

1. Introduction

Sharpsat UG (“Sharpsat,” “we,” “our,” or “us”), the Data Controller, respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access our website and services.

2. Information We Collect

We may collect personal information directly from you or automatically through our technology, including:

• Personal Identifiers: Name, email address, and contact details provided through forms.
• Technical Information: IP address, browser type, operating system, and device details.
• Location Information: General location details, with consent for precise geolocation.
• Additional Information: Other details provided voluntarily, such as through contact forms.

3. Legal Basis for Processing

We process your personal information under the following legal grounds in compliance with GDPR:

• Consent: For specific, voluntary actions such as newsletter subscriptions.
• Contractual necessity: To fulfil our obligations if you engage our services.
• Legitimate Interests: For internal operations like website functionality and analytics.
• Legal Obligation: To comply with laws, regulations, or legal requests.

4. Use of Information

The information we collect is used to:

• Provide and enhance services: Ensuring optimal functionality, security, and improvements.
• Personalize user experience: Tailoring our content and communications.
• Communicate with you: Sending updates, marketing, or responding to inquiries.
• Comply with legal obligations: Ensuring regulatory compliance.

We will not use your data for any other purposes without consent.

5. Sharing of Information

We do not share your personal data with third parties, except:

• Service Providers: Trusted providers who support our services (e.g., hosting, analytics), with access limited to what’s needed to perform their functions in compliance with EU privacy laws.
• Legal Compliance: When required by law, regulation, or valid legal process.

6. International Data Transfers

Our primary data server is hosted with ALMOUROLTEC , an EU-based provider in Portugal, ensuring your data is processed within the EU/EEA and in line with GDPR requirements. We do not transfer your data outside the EU/EEA.

7. Information Security

We employ industry-standard measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. While we strive for secure handling of data, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security. In the event of a data breach, we will notify affected users as required by law.

8. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience, analyze website performance, and provide relevant content. Cookies are small data files stored on your device. You can control cookie usage through your browser settings; however, disabling cookies may affect website functionality. For further details, refer to our Cookie Policy section below.

• Tracking and Analytics Tools We use Google Analytics, which collects data on user interactions with the website in an anonymous form. This information helps us understand traffic patterns and improve user experience.
• Security and Spam Prevention We use hcaptcha on certain pages to protect our forms from spam. This tool may collect information (such as your IP address and user behavior data) to determine if the user is a bot. For more details, please review hcaptcha Privacy Policy.

The embedding is based on Art. 6 (1) (f) GDPR and in our interest of making our site as appealing and informative as possible.

Please note that the use of third-party content and features may result in your data being processed outside the EU or EEA (in particular in the US). For transfers to the USA, an adequate level of data protection is ensured due to the adequacy decision (EU-U.S. Data Privacy Framework).

8.1 Cookie Policy

Introduction Our website uses cookies and tracking technologies to enhance the user experience and provide protection against spam. This policy explains the types of cookies we use and how you can manage them.

8.1 a). What Are Cookies?

Cookies are small files that store information on your device when you visit a website. They can enhance functionality, track site usage, or protect against spam.

8.1 b). Types of Cookies We Use

• Essential Cookies: These cookies are necessary for the website to function properly.
• Analytics Cookies: We use Google Analytics cookies to  analyse how visitors interact with the site. These cookies collect information anonymously, allowing us to understand and improve website performance.

8.1 c). Managing Cookies via Consent banner

When you visit our website, you will see a cookie consent banner where you can choose to enable or disable certain types of cookies. You can also adjust your browser settings to manage cookies, although this may affect some website functionality.

We use a consent management platform (consent or cookie banner) on our websites. The processing in connection with the use of the consent management platform and the logging of the settings you have made is based on our legitimate interest in accordance with Art. 6 (1) (f) GDPR to provide you with our content according to your preferences and to be able to prove your consent(s). The settings you have made, the consents you have given and parts of your usage data are stored in a cookie. This ensures that it is kept for further website visits and that your consents continue to be traceable. You can find more information about this under the section “Essential cookies”.

The provider of the consent management platform acts on our behalf and is strictly bound by our instructions (processor). A data processing agreement in accordance with Art. 28 GDPR has been concluded.

8.1 d). Tracking technologies:

Google Analytics

We use the web analysis tool “Google Analytics” to design our websites in accordance with the needs of our visitors. Google Analytics creates usage profiles based on pseudonyms. For this purpose, permanent cookies are stored on your device and accessed by us. This allows us to recognise returning visitors and count them as such.

We are supported by Google Ireland Limited as a processor in accordance with Art. 28 GDPR when using the Google Analytics service. The data processing by Google may also take place outside the EU or the EEA (especially in the USA). With regard to Google, an adequate level of data protection is ensured due to the adequacy decision (EU-U.S. Data Privacy Framework). Google is also obliged to conclude standard contractual clauses with further sub-processors.

The legal basis for this data processing is your consent if you have given your consent via our consent banner. You can withdraw your consent at any time. To do so, please follow this link and make the appropriate settings via our banner.

9. Embedded videos

We embed videos on our websites that are not stored on our servers. When you call up our pages with embedded videos, the content of the third-party provider that provides the videos is reloaded. The third-party provider is therefore able to obtain the information that you have accessed our site as well as the usage data that is technically required in this context

We have no influence on the further data processing by the third-party provider.

If data is processed outside the EU or the EEA (in particular in the USA) in this context, we provide information about the level of data protection in the following table.

10. Captcha

To protect our web forms from automated requests, we use a so-called captcha from a third-party provider. Within the scope of the captcha function, you may be asked to solve tasks or click on checkboxes. The user input made in this context and possibly also the mouse movements are used to assess whether the input originates from a human or an automated program.

Since the function is provided by a third-party provider, the display of the captcha leads to content from the third-party provider being reloaded. The third-party provider is therefore able to obtain the information that you have accessed our site as well as the usage data that is technically required in this context. We have no influence on the further data processing by the third-party provider, but you can access information in the privacy policy of hcaptcha, available on the icon on our website.

The embedding is based on Art. 6 (1) (f) GDPR and in our interest of protection against spam and abuse.

If data is processed outside the EU or the EEA (in particular in the USA) in this context, we provide information about the level of data protection in the following table.

For transfers to the U.S., an adequate level of data protection is ensured due to the certification of the provider under the adequacy decision (EU-U.S. Data Privacy Framework).

A full list of cookies implemented is provided below:

11. Newsletter

You can register to our newsletter on our websites. Please note that we require certain data (at least your e-mail address) for subscribing to our newsletter.

The newsletter will only be sent to you, if you have given us your explicit consent. Once you have ordered our newsletter, you will receive a confirmation e-mail to the e-mail address you provided (so-called double opt-in). You can withdraw your consent at any time. You can easily withdraw your consent, for example, by clicking on the unsubscribe link in every newsletter.

As part of the newsletter registration, we store further data in addition to the data already mentioned, insofar as this is necessary for us to be able to prove that you have ordered our newsletter. This may include the storage of the full IP address at the time of the order or the confirmation of the newsletter, as well as a copy of the confirmation email sent by us. The corresponding data processing is based on Art. 6 (1) (f) GDPR and in the legitimate interest of being able to account for the lawfulness of the newsletter delivery.

12. Platform access protected area

The client login area of our platform is accessible only to registered users. Registration is required in advance.

We only collect the data required for registration and provision of the service. The processing is based on the contract that we have in place with you for the services we provide.  

We may collect additional information on our platform, such as:

– Date and type of processing performed (can be used as input to improve the output of our algorithm)

If we also collect data marked as voluntary, we process this on the basis of your consent. You can withdraw your consent at any time with effect for the future. To do so, please use the corresponding functions in the access-protected area or contact the e-mail address stated in the imprint.

13. Your Rights

As an EU-based user, you have the following rights concerning your personal information:

• Access: You may request information about your personal data.
• Correction: You can correct inaccurate data.
• Deletion: You may request deletion of your data where applicable.
• Restriction: Limit the processing of your data.
• Objection: Object to specific uses, such as direct marketing.
• Data Portability: Request a copy of your data in a commonly used format.
• Withdraw Consent: If we rely on consent, you may withdraw it at any time.
• Lodge a complaint: you have the right to lodge a complaint with a supervisory authority if you believe that a breach of data protection regulations has been committed  You can lodge a complaint with a supervisory authority in the EU Member State of your habitual residence, your place of work or the place of the suspected infringement.

To exercise your rights, please contact us at the email provided below. We may need to verify your identity before processing your request.

14. Data Retention

We retain personal data only as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. This means we will delete or anonymize your data upon request unless there is a legitimate reason or legal obligation to retain it.

15. Automated Decision-Making

We do not currently use automated decision-making or profiling on our website. Should this change, we will update this policy and provide you with information on any new processes involving automated decision-making and how they may impact you.

16. Minors’ Privacy

Our services are intended for individuals over the age of 16. We do not knowingly collect data from children. If we discover that we have received information from a child, we will promptly delete such data from our records.

17. Updates to Privacy Policy

Sharpsat reserves the right to update this Privacy Policy to reflect changes in our practices or compliance requirements. Any significant updates will be notified on this page or, when appropriate, via email. We recommend reviewing this page periodically.

18. Contact

If you have any questions regarding this Privacy Policy or wish to exercise your rights regarding your data, please contact us at:

Sharpsat
Fahrenheitstraße 1,
28359 Bremen,
Germany

Email: info@sharpsat.com

Phone: +491762060845